• Senior Process Analyst (Knowledge Management)

    Job Location(s) US-DC
    Posted Date 2 weeks ago(1/2/2019 1:29 PM)
    Job ID
    2019-1339
    # of Openings
    1
    Category
    Cybersecurity/Information Technology
  • Overview

    PotomacWave Consulting is currently looking for a Senior Process Analyst with the focus on Knowledge Management for an IT PMO to join our team in Washington, DC for our Federal Client! This opporutnity is Metro Accessible! 

    Responsibilities

    The Candidate shall provide Knowledge Management support to CST ensuring standardization in data gathering, storage, content management, knowledge sharing, and information continuity.

    • Review the CST’s current Knowledge Management System, including the Government’s Requisite Pro database, eRoom, Remedy and SharePoint, as well as review existing knowledge management documentation
    • Recommend improvements to CST’s Knowledge Management system and develop and maintain related Knowledge Management Policies and Procedures documents
    • Support the Government in monitoring project teams for adherence to policies and procedures
    • Be responsible for managing knowledge management resources such as Remedy and SharePoint, as requested
    • Analyze data and produce ad hoc reports from the Knowledge Management System, as well as gather and organize historical information for division heads for information continuity and accessibility for reference as needed
    • Facilitate lessons learned sessions and document lessons learned for distribution and storage and identify recommendations for further process improvement based on lessons learned
    • Adhere to technical guidance as provided by the COR and/or GTM.

    Qualifications

    • Expertise in analysis and developing methodologies and applying best practices to produce high quality deliverables related to Software Development, Network/Systems Engineering, Technology Architecture, or Technology Support
    • Leads client teams and represents project management at client meetings and briefings
    • Provides knowledge sharing and mentoring to staff and reviews work for accuracy and quality of approach
    • Understands client environment and assists project management in addressing client challenges or issues
    • Prepares documentation, reports, and other deliverables for client approval
    • Analyzes, researches, and develops client solutions with team and supports team in implementation and client acceptance process of deliverables

    Minimum Years of Experience: Six years of experience in Information Technology or related discipline

     

    Minimum Educational/Degree Requirements: Bachelor’s Degree in a relevant field which may include: Computer Science, MIS, or another related subject area.

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